Shipping policy
Shipping Policy
Every UN.EVEN piece is thoughtfully designed and handcrafted in California. Because each order is made individually, please allow time for us to create your jewelry before it ships.
Processing Time
Most orders are processed within 3–7 business days.
During collection launches, holidays, or periods of high demand, processing times may be slightly longer. If there is a significant delay, we'll notify you using the email provided with your order.
Domestic Shipping
We currently ship throughout the United States.
Enjoy free standard shipping on all U.S. orders over $200.
Shipping rates for orders under $200 are calculated at checkout based on your delivery address.
To help protect higher-value purchases, orders valued at $400 or more may require a signature upon delivery.
International Shipping
We ship internationally to select countries.
International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country. These charges are not included in your order total and cannot be refunded by UN. EVEN.
Please note that customs clearance may result in additional delivery time.
Shipping Confirmation & Tracking
Once your order has shipped, you'll receive a confirmation email with tracking information.
Estimated delivery times are provided by the shipping carrier and begin once your package has been dispatched.
Please note that delivery delays caused by weather, holidays, customs processing, or the shipping carrier are outside of our control.
Incorrect Shipping Information
Please review your shipping address carefully before placing your order.
If you notice an error, contact us as soon as possible at info@uneven.studio. We'll do our best to update your shipping information before your order is dispatched, but we cannot guarantee changes once processing has begun.
UN. EVEN is not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Delayed Packages
Once your order has been handed over to the shipping carrier, responsibility for delivery transfers to the carrier.
If your package appears to be delayed or lost, please contact us at info@uneven.studio. We'll gladly assist you in working with the carrier to locate your shipment whenever possible.
Questions
If you have any questions about shipping or your order, we're always happy to help.